RETURN/CANCEL/REFUND POLICY
1. Introduction
We want you to be completely satisfied with your purchase from our online store. If for any reason you are not satisfied with your purchase, you may return it to us for a refund or exchange. This policy applies to all car accessories, seat covers, and car parts purchased from our website.
2. Return and Exchange Policy
We accept returns and exchanges within 3 days of the date of delivery. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as when you received it. You must also include the original invoice or proof of purchase with the returned product.
3. Cancellation Policy
You may cancel your order at any time before the product is shipped. If the product has already been shipped, you may still cancel the order, but you will be responsible for the shipping cost of returning the product to us.
4. Refund Policy
If you are returning a product for a refund, we will issue a refund to the original payment method used for the purchase. We will process the refund as soon as we receive the returned product and confirm that it meets our return policy requirements. Please note that shipping and handling fees are non-refundable.
5. Exchange Policy
If you are exchanging a product, we will ship the replacement product to you once we receive the returned product and confirm that it meets our return policy requirements. If the product you want to exchange is no longer available, we will issue a refund to the original payment method used for the purchase.
6. Damaged or Defective Products
If you receive a product that is damaged or defective, please contact us immediately. We will arrange for the product to be returned to us at our expense, and we will either replace the product or issue a refund to the original payment method used for the purchase.
7. Non-Returnable Items
Some products are non-returnable, including but not limited to custom-made or personalized products, clearance items, and products that have been used or altered.
8. Contact Us
If you have any questions or concerns about our return/cancel/return policy, please contact us at [insert contact information]. We are always happy to help you.